Last updated: 21 September 2026
Please read this document carefully. If anything is unclear, contact CPB Group before placing an order or sharing information.
1. What this policy covers
This Privacy Policy explains how CPB Group may collect, use, store, and protect personal information when you visit our website, contact us, request a quotation, place an order, or use our services.
2. Information we collect
Depending on how you use the website, we may collect your name, email address, telephone number, organisation details, delivery information, account details, order information, and messages you send to us. We may also receive technical information such as browser, device, and website usage data.
3. How we use information
We use information to respond to enquiries, prepare quotations, process orders, communicate about fulfilment, improve our website, prevent misuse, comply with legal obligations, and maintain business records.
4. Sharing information
We may share relevant information with service providers who help us operate the website, process payments, deliver products, provide technology services, or complete contracted work. We do not sell your personal information.
5. Cookies and security
The website may use cookies or similar technologies for essential functionality, account sessions, preferences, and analytics. We use reasonable safeguards, but no online service can guarantee absolute security.
6. Retention and your rights
We retain information only as long as reasonably necessary for the purposes described above, legal requirements, and legitimate business records. Subject to applicable law, you may request access to, correction of, or deletion of your personal information.
7. Contact us
To ask a privacy question or exercise a privacy right, contact CPB Group through our contact page or email info@cpbgroup.co.za.